Q: Do you wash carpet under furniture?
A: Yes, we will move most furniture as sofas, tables and chairs. For safety purposes we will request that you make accessible areas under heavier furniture or those with breakables. We will discuss and agree in advance all details during our free quote visit.
Q: Will you be able to remove all stains from my carpet?
A: We cannot give guarantee for complete stain removal because some stains, such as food colourings, hot drinks, cosmetics, etc. may cause permanent colour change to the fibres and may not be influenced by stain removal products. The fibre type and construction, the dyes used, and the finish of the fabric may affect complete spot removal. The length of time the stain has remained on the carpet also have a bearing on stain removal.
Q: Can you clean my carpets while I’m not at home?
A: Yes, as in our domestic cleaning service, we have a safe key policy. We can make arrangements for the carpet washing to take place and then return the key back to you.